Services / IT Support
Help that answers the phone.
Your staff run into IT problems every day: a frozen laptop, a printer that won't connect, a password that's locked them out. We make those problems disappear quickly, so your team can get back to work.
IT Support
What's included, and who it's for
What's included
- A helpdesk your staff can call, email or WhatsApp, staffed by people who know your systems.
- Remote support for most issues, resolved without anyone leaving their desk.
- On-site visits from our Pretoria and Port Elizabeth-based team when a problem needs hands on the hardware.
- Troubleshooting for everyday systems: email, printers, Wi-Fi, shared drives and business applications.
- New starter and leaver setup, so onboarding a staff member doesn't fall on your office manager.
Who it's for
Businesses that need a reliable place to send IT problems, without hiring a full-time IT person. Whether you have five staff or fifty, IT Support gives your team a number to call and a team that knows the answer.
How to get help
Log it, and we call you back
Log a support request on our Support page, by email, on WhatsApp or by phone.
A technician calls you when they are available to work on it.
We fix it. Remotely where we can, on-site when we must.
Pair it with MSP Services
Pair it with MSP Services if you'd rather we prevent problems before they happen, not just fix them after.
Tired of IT problems eating your day?
Tell us what's slowing your team down and we'll get it sorted.